Responsible Gaming
Yes, all Responsible Gaming tools at ng88d are completely free and available at any time. After logging in, go to the profile menu and select "Responsible Gaming." There you'll find the following features:- Deposit Limit: Set a daily, weekly, or monthly deposit limit. For example, if you want to cap your deposits at ৳5,000 per month, just enter that amount. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions.
- Loss Limit: Set a cap on how much you're willing to lose within a given period. Once the limit is reached, the system will automatically stop accepting further bets.
- Session timer: Your screen will show how long you've been playing, and you'll receive a warning when a set time limit is reached.
- Cooling-Off Period: Take a break for 24 hours, 7 days, or 30 days. During the break, you won't be able to log in or place any bets.
Tip: Set a deposit limit right after registering — it's the most effective way to stick to your budget. For more details, Responsible Gaming View the page.
Payment
Yes, ng88d keeps a complete history of all transactions, accessible at any time. Once you're logged in, you can find this information in two places:Financial Transactions page (/transactions): Here you'll find a full record of all your deposits, withdrawals, and bonus transactions. Each entry shows the date, amount, method (bKash/Nagad), and status (completed/pending/failed).
Betting History: Go to "Betting History" or "My Bets" in your profile to see the full details of each bet — the game or match, the stake amount, the payout, and the outcome.
Filter options: narrow down records by date range (e.g. last 7 days, last 30 days, or a custom range), transaction type, and amount.
You'll find it handy: After submitting a withdrawal request, check this page regularly to track its status and review your monthly budget at the end of each month.
App
This issue is usually caused by cached browser data or outdated files. Follow these steps to resolve it:- Clear your browser cache: In Chrome, tap the three-dot menu → Settings → Privacy and Security → Clear Browsing Data → clear Cache and Cookies. Then reopen ng88d.click.
- Hard Refresh the Page: On mobile, fully close the browser and remove it from memory, then reopen it. On a computer, press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac).
- Check your internet connection: Try opening another website to check if your connection is working. If you're on mobile data and having issues, switch to Wi-Fi and try again.
- Update Your Browser: Older browsers can sometimes prevent the site from loading properly. Update Chrome or Firefox from the Play Store or App Store.
- Try a Different Browser: If Chrome doesn't work, try Firefox or Samsung Browser.
If it still doesn't work: Do not try to access the site by entering an IP address directly instead of ng88d.click — always use the official URL. If the issue persists, Help Center let us know.
Payment
This can sometimes happen due to a temporary delay on the payment gateway's end. Wait 5–10 minutes and refresh the page — in most cases, the balance will appear.If it still hasn't arrived after 10 minutes, have the following information ready and contact support:
- The TrxID from your bKash transaction (found under "Transaction History" in the bKash app)
- Transaction date and time
- Amount
- The mobile number registered to your ng88d account
If a Transaction Fails: If money has been deducted from bKash but hasn't been credited to your ng88d account, it will usually be returned to your bKash within 48 hours. For a faster resolution, Help Center Share the TrxID with us via Live Chat.
Account
Forgetting your password is more common than you'd think — and there's an easy fix. The fastest option is the OTP method:- On the login page and click on the "With OTP" tab.
- Enter your registered mobile number and click "Send OTP."
- Enter the 6-digit code sent to your phone.
- After logging in, go to your account settings to set a new password.
Contacting support allows you to recover your account after verifying your identity — using your name, date of birth, and the details provided at registration.
For the future: Write down your password somewhere safe and enable 2FA — with 2FA active, you can always log in using an OTP.
Betting
Yes, ng88d offers betting on a wide range of sports alongside cricket. Sports currently available include:- Football: Premier League, La Liga, Bundesliga, UEFA Champions League, World Cup Qualifiers, and 500+ other leagues & tournaments.
- Cricket: IPL, BPL, T20 World Cup, Test Matches, ODI Series.
- Badminton, Tennis & Basketball: Live betting on international tournaments.
- E-Sports: Bet on major tournaments in CS2, Dota 2, and League of Legends.
Live Betting: During a match, odds update every 30 seconds. The odds displayed at the time of confirmation are the ones that will apply. For a detailed breakdown, Analytics View the page.
Account
General profile details (display name, email, profile photo) can be updated by you directly. However, changing your registered mobile number requires going through support — since payments and account security are tied to that number.General Profile Information Changes:
- Log in → click on the profile icon → select "Profile Settings".
- Edit your display name, email address, and profile picture.
- Save your changes — you may be asked to confirm with an OTP.
Note: After changing your registered number, all withdrawals will go to the new number. Once changed, make a small test withdrawal to confirm everything is working correctly.